{
  "title": "Plumbers",
  "slug": "plumbers",
  "url": "https://alefos.ai/industries/plumbers",
  "json_url": "https://alefos.ai/industries/plumbers.json",
  "family": "field-service-operations",
  "family_title": "Field & service operations",
  "family_description": "For teams moving between customers, sites, appointments, provider updates and work that continues after the visit.",
  "summary": "Leave for every job with the customer, address, described problem and promised next step already clear.",
  "hero": "Leave for the job with the address, problem and promise already clear.",
  "last_updated": "2026-07-12",
  "examples": "Calls, addresses, appointments and interventions.",
  "connects": [
    "Customer calls",
    "WhatsApp addresses",
    "Appointments",
    "Access details",
    "Intervention notes",
    "Missing parts or documents",
    "Follow-up visits"
  ],
  "simple_example": "A customer sends the address on WhatsApp after a phone call. Before the visit, the plumber can recover the contact, address, problem described and agreed appointment without scrolling through several conversations.",
  "paragraphs": [
    "A plumber may receive an address on WhatsApp, discuss the problem during a call and schedule the intervention while already working on another site.",
    "AlefOS helps keep the customer, address, appointment, issue and next action connected."
  ],
  "related_links": [
    {
      "label": "Field teams",
      "href": "/use-cases/field-teams"
    },
    {
      "label": "Customer follow-up",
      "href": "/use-cases/customer-follow-up"
    },
    {
      "label": "Calendar",
      "href": "/documentation/calendar"
    },
    {
      "label": "WhatsApp",
      "href": "/documentation/whatsapp"
    }
  ],
  "rich_page": null
}