# Customer handover worksheet

AlefOS · 2026-09-11

## Customer / case

- [ ] ____________________

## Current owner

- [ ] ____________________

## New owner

- [ ] ____________________

## Handover date

- [ ] ____________________

## Current need and latest change

- [ ] ____________________

## Promise, due date and source to check

- [ ] ____________________

## Open questions and who can answer

- [ ] ____________________

## Useful documents, version and authorized location

- [ ] ____________________

## Next action, owner and required approval

- [ ] ____________________

## Relevant shared procedure or knowledge

- [ ] ____________________

## Missing information to clarify

- [ ] ____________________

## Access granted to the new owner

- [ ] ____________________

## Access to withdraw separately

- [ ] ____________________

## First follow-up reviewed with the new owner

- [ ] ____________________

Keep this worksheet in an authorized location. Do not enter passwords or access tokens.
