AlefOS Documentation
Contact AlefOS
Contact AlefOS for product support, Solo questions, Team deployment, provider compatibility, WhatsApp onboarding questions and sales enquiries.
Support request
support@alefos.aiProduct support
Describe the issue, page, workspace or feature where help is needed.
Team deployment
Share company size, managers, providers and onboarding needs.
Provider compatibility
Ask about call, meeting or WhatsApp onboarding questions.
Rule
Do not send secrets, tokens, payment data or private exports.
Reach the right AlefOS path
Contact AlefOS for product support, Solo questions, Team deployment, provider compatibility and sales enquiries.
One public path
Support, Solo questions, Team deployment and sales enquiries can start from the same public contact surface.
Provider questions
AlefOS can review compatibility for Call Providers, Meeting Providers and WhatsApp onboarding when data is available and authorized.
Safe messages
Public contact messages should not include secrets, access tokens, payment data or private tenant exports.
What to include
A useful request includes the plan or workspace involved, the provider or feature, and the business outcome you need.
Contact without exposing internals
The public contact page gives clear routes without exposing internal inbox IDs, admin endpoints or implementation details.
Product support
Use support@alefos.ai for product and workspace questions.
Team enquiries
Share company size, managers and provider needs.
Result
AlefOS can route the request without exposing private tenant data.
Full reference
The complete Contact AlefOS documentation remains available below for assistants, crawlers and technical readers.
Contact paths
AlefOS support can help route the request to the right path.
Common paths include:
- Product support.
- Solo questions.
- Team / Tenant deployment.
- Call Provider compatibility.
- Meeting Provider compatibility.
- WhatsApp onboarding questions.
- Sales enquiries.
The public support email is support@alefos.ai.
Product support
For product support, include a short description of the issue, the affected workspace when relevant, and the page or feature where the issue happens.
Do not include passwords, API keys, access tokens, payment data or private exports in a public support message.
AlefOS Support can ask for more information when needed to identify the account, workspace or request.
Solo questions
Solo questions usually concern personal operational memory, contacts, missions, accessible groups, offers, follow-ups and assistant access.
AlefOS can help explain what Solo includes, what remains limited, and when a Team setup becomes more appropriate.
Team deployment
Team deployment questions usually concern tenant setup, owner configuration, managers, permissions, groups, integrations, onboarding and company memory.
Team is not only a subscription.
It is a deployed operating model for shared operational memory, manager visibility and controlled execution.
Provider compatibility
Provider compatibility depends on the source, permissions, plan and data available from the provider.
For Call Providers, AlefOS can review whether the provider can supply useful call events, metadata, transcripts, summaries or follow-up signals when configured and authorized.
For Meeting Providers, AlefOS can review whether transcripts, summaries, participants, recordings metadata or meeting context are generated and accessible.
AlefOS only uses data that exists, is connected and is authorized.
WhatsApp onboarding
WhatsApp questions can concern onboarding, authorized business conversations, voice notes, Meta WhatsApp Business Platform usage, provider setup and message validation.
AlefOS is not an automatic WhatsApp bot.
It can extract, organize, structure and prepare drafts.
Any external or engaging WhatsApp message prepared by AI must be validated by the user before sending.
Sales enquiries
Sales enquiries can cover Solo, Team, deployment, provider compatibility, onboarding needs and the structure of a company workspace.
For Team, the useful information is usually:
- Company name.
- Approximate company size.
- Number of managers.
- Main communication and call tools.
- Whether WhatsApp, calls or meetings are important sources of work.
- What the company needs managers to see or validate.
Key takeaway
Contact AlefOS when you need help choosing the right path.
Support questions, Solo questions, Team deployment, provider compatibility and sales enquiries should all reach the same public contact surface first.
The goal is simple: route the request without exposing internal inboxes, admin routes or tenant data.