Before they buy
“What’s new? Which product fits my needs?”
Explore the products, offers and services your company publishes.
An assistant for your customers
You leave them your number. Leave them your assistant, too.
Your products, your latest offers, your services and their customer follow-up. An assistant under your name, accessible from ChatGPT, 24/7 in 59 languages.
- Your brand
- 24/7
- 59 languages
Your visit ends. The relationship continues.
The next time they need you
The next question
shouldn’t start with a search.
A business card. A leaflet. A contact saved as “plumber”. When the next question comes up, your customer has to find the right company and get back in touch.
Give them a place to ask, in their language, whenever they need you.
Your name stays attached to your services. The customer can come back with a new need, ask for a document or continue a conversation.
On the customer’s side
One question.
A useful next step.
Choose a situation. Follow the request from the customer to the business.
When a need comes up
“I would like to arrange a service visit.”
Describe the need and send your company an appointment or service request.
After your visit
“Find my manual. Send this question to support.”
Retrieve authorized documents and continue the conversation without starting over.
Atelier Heating
ExampleIn the customer’s assistant
Your customer
« I would like to arrange a boiler service. »
Your business responds
Atelier Heating offers boiler servicing. Tell us the equipment model and when you would prefer a visit. You can review your request before sending it.
- Find the right service
- Describe the need
- Send the request
What happens next
Request received by Atelier Heating. The team can prepare its reply and arrange the visit.
A received request is not yet a confirmed appointment.
Rivage Estate Agency
ExampleIn the customer’s assistant
Your customer
« Which two-bedroom apartments does Rivage have within my €300,000 budget? »
Your business responds
Here are two published listings matching your budget. Compare the neighbourhood, size and features, then choose the property you would like to visit.
- Describe the search
- Explore published properties
- Request a viewing
What happens next
Viewing request sent to Rivage for the selected property, with your criteria and preferred times.
The agency confirms property availability and the viewing time.
Maison Services
ExampleIn the customer’s assistant
Your customer
« Find the manual for the equipment you installed at my home. »
Your business responds
Sign in to your Maison Services customer account to access your installation documents. Once identified, you can retrieve the manual shared with your file.
- Ask for the document
- Identify the customer
- Retrieve the manual
What happens next
The manual linked to your installation is available. You can also send the team a question about this equipment.
The customer sees their own shared documents, not other customers’ files.
Maison Services
ExampleIn the customer’s assistant
Your customer
« What new products do you have for a small office? »
Your business responds
Here are the new products Maison Services has published, with their features and conditions. Tell us the space available and how you plan to use it to compare the relevant options.
- Explore published products
- Compare useful options
- Ask the business a question
What happens next
Your question reaches Maison Services with the product you selected and your needs. The team can prepare a relevant reply.
The assistant uses the published catalogue. It does not invent a price, promotion or stock level.
Fictional businesses and illustrative journeys. This demonstration does not send requests or connect an account.
From your business to their assistant
A link to share.
A relationship to continue.
- 01
Share your plugin
Give customers the link for adding your business to the assistant. A QR code on a business card, an invoice or a handover document can take them to that link.
- 02
The customer adds your business
Your name and your services identify the connection in the compatible assistant. The customer follows the connection steps and signs in when personal information is needed.
- 03
They ask in their own words
An appointment, a published offer, a document or a support request: the customer uses the services you have made available.
- 04
Your team picks up the request
Requests reach your business with the useful details. Your team follows up with the customer, without asking them to start the story again.
Your name. Your address.
ai.yourcompany.com
Your company’s MCP connection can use this address. Customers add your plugin using its sharing link in the assistant.
Example domain. The MCP address connects services; the plugin link lets customers add your business.
Useful access
Your services can be public.
Customer files stay personal.
Discover your services
A visitor explores the offers and information you publish, then sends a request through the available service.
Find their own follow-up
An identified customer retrieves the documents and follow-up shared with them. Your internal notes and other customers’ information stay outside that access.
Continue the customer relationshipFrom the idea to publication
Your customers see the service.
We take care of setting it up.
We set up your plugin, your services and your customer journeys. We prepare the submission, run the tests and handle the review feedback and requested changes. Final approval and publication timing depend on the AI platforms.
Define the useful services
What should customers find, ask for and follow? We build the journey around those needs.
Build and test the experience
Your identity, your information, customer identification and requests reaching the right team.
Handle the publication process
Submission materials, review feedback, corrections and release after approval.
We agree the target platforms, services and publication work in your project quote.
See how the project is deliveredWhat does 24/7 in 59 languages mean?
Customers can ask the assistant in their language, explore published services, retrieve authorized information and send a request at any time. Your team follows up during its working hours; appointment confirmation follows your scheduling process.
What is an MCP connection?
It is the connection that lets a compatible assistant consult information your business shares and send it the requests you authorize. The customer asks normally. Your business remains the source of the information and the recipient of the requests.
Does a customer need another mobile app?
This journey uses the customer’s compatible assistant. They add your plugin there, then connect their customer account if needed. Your website and other contact channels remain available.
Does everyone see the same information?
Visitors can discover the services and information you publish. Personal documents and follow-up require identification and the appropriate access. Internal team notes are not automatically shared with customers.
Will it work in every AI assistant?
We define the target assistants with you and build the connection and customer journeys for each. Adding a plugin, signing in and displaying results depend on the platform. Public publication follows each platform’s review process.
Start with your customers
What would they ask
your business tomorrow?
An appointment, a document, advice about your services. Show us one real situation: we will shape the journey around your business.
Request a demo