Your customer journey · AlefOS
Your salon, present before and after the appointment.
Hair salons, beauty institutes and aesthetic services: present your services, prepare a tailored proposal and give each customer a space to find their advice. A relationship that continues under your brand.
Beauty journey · In practice
One visit, then a relationship that continues.
The salon shares useful advice and recommended products. Camille finds them between appointments.
01BeforePrepare a clear request.
Camille explores services and requests an appointment. The salon confirms the service and time.
02DuringA personal recommendation.
The professional explains aftercare and shares references for recommended products.
03AfterAdvice remains available.
Camille finds her shared history and prepares her next visit from the salon’s branded space.
Your last appointment.
Camille · cut and treatment · 12 September
Cut & treatment
Advice from your professional
Prepare my next visit ↗
Fictional journey and presentation example, not a product screenshot. Content and steps are configured for your company.
Workflow example
From the first step to what follows.
Before: the customer explores services and prepares a request.
During: present the service and share useful documents.
After: the customer finds your advice and prepares their next visit.
Fictional illustration. Available capabilities, sources and access depend on your environment; conditions are explained below.
On this page
Customers explore your offer before calling
Present services, durations, products and practical details in your catalogue. Through configured AI access, customers explore authorised offers and send a request describing what they need. The team controls appointment confirmation.
A clear proposal for a personalised service
A care programme, event preparation or service selection deserves an explanation. With SalesOS, share selected services, price and steps. Customers can review your recommendation before getting back to you.
Useful documents follow the right journey
When an authorisation or document needs signing, SignOS provides a dedicated journey. Documents and method are defined for your business. The commercial presentation, shared record and signature each keep their role.
After the visit, advice stays within reach
Share aftercare advice, product references and useful history. Customers find what you recommended for that service. The space contains shared information, not the salon’s internal notes.
The next conversation starts with context
A customer wants to repeat a service or ask about a product. They find their history and send a request to your business. Your team can prepare the answer or appointment using the available information.
Your business keeps its identity
We prepare your brand, catalogue and selected journeys with you. The showcase presents the experience; useful features connect to your AlefOS environment. Hair salons, institutes and aesthetic services are industry uses, not an additional mandatory package.
What we prepare with you.
Scroll the table to read every column. With a keyboard, use the left and right arrow keys.
| In your journey | What we set up |
|---|---|
| Explore | Services, products, durations and practical information |
| Choose | Tailored proposal, budget and steps |
| Return | Shared history, advice and next request |
Frequently asked questions
Is this only for hair salons?
No. Sections and journeys adapt to your business: salon, institute or other beauty services. We define useful content with you.
Can customers view team notes?
No. Shared advice and documents are separate from internal notes. Customers find authorised information from their own record.
Must I start with SalesOS and SignOS?
We start with your need. The catalogue and incoming requests can be the starting point; proposals, signatures and personal spaces are selected for your project.
Continue exploring