Your industry · Your work OS
Your rental management service, accessible in ChatGPT.
Present your management services and receive owners’ enquiries through your firm’s application. Private tenancy records require a separate identified-access journey.
What customers can do with your application.
What customers browse: Your management services and the contact instructions you make public.
What you receive: The type of enquiry, the property described by the requester and their contact details, without opening a tenancy file.
Your benefit: Start the conversation with the purpose and details supplied by the requester.
What services do you offer property owners?
I would like you to manage a rental property.
How can I send an enquiry to your management team?
Illustrative examples of the journey to configure. A submitted enquiry is not an accepted service order or a confirmed appointment.
Access to a lease, tenant account or private incident requires a separate identified journey. No rent collection or lease decisions are promised.
Your initial scope and extensions.
The Customer AI Application includes your company identity, an authorised offer catalogue, conversational search, contextual enquiries, an administration dashboard and WebApp, plus initial configuration and launch testing.
Additional team workflows: Tenant, owner and contractor exchanges, pending approvals, interventions and portfolio handovers.
Booking journeys, business integrations, private documents and the internal workspace are defined separately, according to available features and the quote. They are not automatically added to the customer application.
Workflow example
The intervention is waiting for the owner’s agreement.
The tenant reports a leak at the identified property.
The contractor submits a quote; the owner’s approval is still pending.
The manager prepares the next request with each person’s role clear.
The intervention is coordinated with access instructions once the required decision is confirmed.
Fictional illustration. Available capabilities, sources and access depend on your environment; conditions are explained below.
Rental management: one intervention, several people
On this page
The right property and the right people
A request must remain attached to the relevant property and available contacts: tenant, owner, provider, previous manager and current owner of the work. Urgency reported by a tenant is information to assess, not a diagnosis.
Retrieve the reported incident, previous exchanges and the next person expected to respond.
Understand the dependency
A “pending” status should explain whether the owner’s approval, a provider response, a document or a date is missing. Repeated reminders and unassigned files can then be reviewed within the authorized scope.
Prepare the intervention
The appointment must retain the address, unit, availability, access contact and useful instructions. A provider’s report can explain findings, a missing part or the need for a second visit.
Quote approval, a rejection or additional work must remain connected to the person who decided.
Move-ins, move-outs and changes of contact
Before a move-in or after a move-out, retrieve outstanding documents, keys, appointments and open interventions. A colleague should be able to continue accessible promises without reconstructing the whole file.
A translated message can help explain an access constraint. It does not replace checking the instructions.
Review the portfolio
Authorized groups, contacts and missions can highlight recurring problems, missing approvals and expected providers. A manager view does not grant access to every private conversation in the portfolio.
Professional scope and responsibilities
AlefOS does not collect rent, manage deposits, produce rent receipts or leases, or validate tenant eligibility. It does not diagnose faults, guarantee providers or replace official accounting, financial or legal records.
Your team’s tools
Explore features, connections and access rules in the AlefOS documentation.
Explore the documentation ↗Continue exploring
This workflow uses capabilities configured in your company’s environment, under your brand. Your team can use a compatible assistant to consult authorized context through its configured MCP connection. Understand your AI connection ↗